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Troubleshooting – How to delete EZVIZ video history?

How to delete EZVIZ video history?

How to delete EZVIZ video history? With quick one-touch pan, tilt, and digital zoom settings, the EZVIZ video camera is able to record the entire room. The one-of-a-kind panoramic touch navigation system captures a 360-degree image of the space and enables you to tap to view live video at any angle. With a sophisticated motion sensor, keep track of and record any moving items you see in the space. With HD 1080p quality, a 92° wide angle lens, and up to 33 feet of superb night vision, Mini 360 Plus makes things being monitored plainly visible—even at night. Users occasionally inquire, “How to delete EZVIZ video history?” to erase cloud-based video;

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  1. Launch the EZVIZ application and log in to your account.
  2. Select the camera you want to delete footage from by tapping it. All of your recorded videos are accessible under the CloudPlay tab.
  3. To delete the video, locate the trash can icon.

To acquire the results you want, follow the instructions for deleting the EZVIZ video history.

How to delete a device from your EZVIZ account?

To remove the camera from your EZVIZ account using your mobile app, follow the instructions below.

1) Access your EZVIZ account.

2) Tap the camera’s image to access the “live view” tab.

3) To access the device settings page, tap the “gear icon picture” in the upper right corner.

4) Select “more” in the top right corner of the screen, then “Delete Device,” and then click “OK.”

IMPORTANT INFORMATION for CloudPlay Subscribers: If you are a CloudPlay member, you have the option to “Cancel Subscription” and/or “Delete Video Clips” stored in the EZVIZ Cloud Storage service.

How to delete EZVIZ device from previous account history?

How do you remove an EZVIZ device from an account in order to use it on another device? Below are some useful steps.

  • Select the “More” tab.
  • Click the “Account Security” button.
  • Select “Delete Account.”
  • Before you delete your account, please make sure that all the devices connected to it have been taken out.

How to stop recording to CloudPlay?

During the subscription, you can pause recording whenever you want. By pausing recording, the subscription will not be canceled or renewed. The camera will stop recording when you stop, but you may still see and playback the recorded video clips as well as the history of your alarms for as long as they are stored in the cloud.

For instance, your cloud storage subscription is for seven days. You can review the history that was recorded from January 1st to the time you decide to cease recording on January 8th. You can view and listen to the history that was captured from January 2 through January 8 the following day. All of the data will have outlived its storage period by January 15 and be deleted.

The subscription period begins the moment it is enabled, and it doesn’t end when you stop recording. For instance, if you sign up for the service on August 15th, your subscription will last for one month. The subscription time will still expire on September 15th even if you cease using the cloud recording between August 20 and August 30. deleting the data from your EZVIZ device in CloudPlay.

Your device data is erasable at any point as you are a subscriber. Your video and alarm history in the cloud storage connected to the chosen device will be cleared when you delete device data. Data that has been irreversibly destroyed cannot be recovered. By wiping the device’s data, your CloudPlay subscription won’t be interrupted, canceled, or renewed. the removal of your EZVIZ gadget from your account.

Your device may be deleted at any point while you are a subscriber. You have the option of erasing your video and alarm history from the cloud storage corresponding to the selected device when you delete it. Data that has been irreversibly destroyed cannot be recovered.

Additionally, you have the option to cancel the subscription linked to the device you’ve chosen. There will be no reimbursement for the remaining service time of the current subscription.

How to set camera to 24/7 recording?

Download the “EZVIZ Studio” program for the PC. Log in to the account, select “Event-Schedule-Recording Schedule” from the device’s advanced options, then select the all-day recording template.

How to visit the “Advanced Setting” of Ezviz Studio?

1. Locate the “config” folder in the root directory of Ezviz Studio on your computer.

2. Transfer the “AppConfig.ini” file from the “config” folder to the desktop. 

Desktop, open “AppConfig.ini”

3. Include the command listed below, which is highlighted in yellow in “AppConfig.ini,” and save the file before leaving.

[LocalOperation]

Show=1

4. Overwrite the current “AppConfig.ini” file with the one from your desktop’s “config” folder. 

You may see the “Advanced” by opening the Studio again or refreshing the device page in Ezviz Studio.

5. Please modify the command “Show=1” to “Show=0” and then reopen the EZVIZ studio if you wish to conceal the “Advanced” setting.

How to Transfer Data Between Devices

Friends and Family?

Sharing can be done in two different methods:

The same device can be accessed using the same login information, thus if you share your username and password with a friend or member of your family, you can really watch the same device under that account simultaneously.

The second approach is lending your friend your device. This implies that even though you don’t own the gadget, you can grant your friends and family access to watch it. (Your friend must create a complimentary EZVIZ Cloud account.)

This second method can be achieved using our advanced setup platform from the Web Portal. Follow the steps below to share your device:

1. Log into your EZVIZ account from the web by visiting our website (click on the link below)

www.ezvizlife.com

2. Click on EZVIZ Cloud sign-in link found on the horizontal navigational menu

3. Sign into your account by entering your username and password

4. On the top right corner of the page click on System Management

5. Click on the friend Management Tab on the left corner of the screen and click on Add Friends

6. Enter your friend’s email associated with EZVIZ account, a brief remark and assign the device that you will like to allow that user to view

(Note – You can only share your video with a friend that has an EZVIZ account). Live view is enabled by default, but you can choose to allow the user view the playback and receive alarm notification messages.

7. Once you finish assigning the device and granting the privileges, scroll to the bottom and click on the save icon.

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